This is the privacy policy of Trevi. Our company details can be found in Article 3 below. This policy applies to the processing of your data by Trevi in general, including processing via our website available at trevi-env.com. With this policy, we aim to inform you transparently about how we handle your data. We recommend reading this policy carefully. You can consult this policy at any time under the 'Privacy Policy' section on our website. For questions or requests, you can always email info@trevi-env.com.
Attention! This policy does not cover the privacy policies of third parties or websites and applications referenced via hyperlinks on our website.
We may amend this privacy policy at any time. Please review it regularly. The revised privacy policy will be announced on our website.
This privacy policy is subject to Belgian law. Only the Commercial Court of Ghent: Ghent has jurisdiction in case of a dispute.
We (Trevi). We are the so-called 'data controller.' This means we determine the purpose and means of processing and ensure the lawful and correct processing of your data.
Company Name & Legal Form: nv
Trade / Brand Name: Trevi
Registered Office: Dulle-Grietlaan 17/1, 9050 Gentbrugge
Company Number (KBO): BE0447717158
Email: info@trevi-env.com
Website: trevi-env.com
Our Data Protection Officer can be contacted at fgoeteyn@trevi-env.com.
- Identification Data:
Name, first name
Date of birth
User login
Address, residence
Email address
Phone number
- Company Data:
Company name
Registered office
VAT number
- Personal Characteristics:
Place of birth
Gender
Marital status
Nationality
Profession
- Financial Data:
Bank account number
Credit card number
- Education and Training:
Studies / diplomas
- Profession and Employment:
Current position / role
Evaluations
- Memberships
- Visual Data:
Photos
Videos
- Agenda Planning and Activities
- Special Categories:
Health data (physical and mental health, medical records, treatments, disabilities, diet, etc.)
Judicial / criminal data (suspicions, indictments, convictions, penalties, security measures)
Sensitive data (racial or ethnic data, sexual life, political opinions, party membership, political functions, union membership, religious/philosophical beliefs, genetic and biometric data)
National registry number / social security number
- Other Categories: [to be completed]
- Electronic Data:
Device data, log files such as IP address, browser, and operating system
External websites
Visited pages (and date and time of connection)
Cookies
Trevi may receive your data directly from you (e.g., via the contact form on the website, when requesting a quote, or placing an online order), or indirectly through third parties. Trevi may receive and process your personal data in the context of an agreement with you (e.g., online orders, deliveries), when you contact Trevi for information (by phone, in writing, or via the website), or through cookies on our website.
Execution of agreements / sale of products / service delivery – customer management:
To contact you, process your inquiries, and provide necessary information about our products/services, promotions, and other relevant activities.
To manage our customer database, process and follow up on online orders, deliveries, payments, administration, invoicing, and accounting.
To optimize our products/services (e.g., requesting reviews via our website).
Ensuring the optimal functioning of our website:
Processing electronic data like cookies and IP addresses to improve user experience and collect website visitor statistics.
Direct marketing:
Sending newsletters or other information about our products/services.
Customers may receive this based on our legitimate business interests.
Non-customers require prior consent (e.g., via subscription on our website).
Compliance with applicable laws and regulations.
Your data processing does not involve automated decision-making or profiling.
Your data may also be processed by:
Our partners, service providers, suppliers (e.g., web administrators, IT partners, network managers).
Companies providing payment, marketing, or analytics services to Trevi.
Accounting firms, auditors, insurers, legal advisors.
We are not responsible for third-party processing unless they process data on our behalf.
Trevi may be required to provide or process your data due to legal obligations or requests from regulatory authorities.
We retain your data only as long as necessary for the purposes outlined in Article 5, unless legal provisions dictate otherwise.
Customer data: up to 10 years after the contract ends (limitation period for contractual claims).
Personnel-related social documents: 5 years.
Accounting and tax documents: 7 years.
Job applicant data: up to 3 years after application (or 5 years in case of legal disputes).
You have the right to information about your data processing.
You can request:
Access to your data (one free copy; additional copies may incur a reasonable fee).
Correction of inaccurate data.
Deletion of your data if no longer necessary, unlawful, or consent is withdrawn.
Restriction of processing under certain conditions.
Data portability (transfer to another data controller).
You can object to data processing, particularly for direct marketing (unsubscribe via info@trevi-env.com or our website).
If processing is based on consent, you can withdraw consent at any time.
You can file a complaint with the Belgian Data Protection Authority (Drukpersstraat 35, 1000 Brussels – contact@apd-gba.be).
For exercising your rights, contact Trevi at info@trevi-env.com. We may require identification verification (e.g., a copy of your ID card).
Questions? Contact us via email: info@trevi-env.com or phone: +32 9 220 05 77.